Techphant is a Custom CRM Software Development Company equipped with backend industry acumen to analyze your business and help you choose and implement the CRM that best fits your business plans and objectives. We have extensive experience installing and migrating industry leading CRM platforms including Salesforce, Microsoft Dynamics, Zoho, SugarCRM, OrangeCRM, Siebel and more. CRM is a key tool for serving valuable solutions to customers and maintaining healthy relationship with them. Solution in Customer Relationship Management varies from business leads supervision or customer interfacing development or sales force mechanization to uninterrupted correlation management - from marketing to deliverance of service or product. Customer Relationship Management solutions at Techphant are most deftly framed to serve modern-day business needs. Our adept professionals have extensive experience in building huge CRM applications and develop a solution following a standardized and agile system of solution development. You get entire CRM product engineering and CRM software up-gradation services with the right mix of solution for your ever growing business requirements. Our CRM software developers are highly experienced and have worked for clients in Canada, Singapore,India and can serve clients from all around the world.
Our experts work closely with you ensuring your CRM solution delivers the functionality users expect and the flexibility required by your business to adapt and grow.
Strategic CRM is a kind of CRM in which the customers come first in place in the business. It does wonders in collecting, segregating and applying information about customers and market trends in order to help it come up with better value proposition for the customer.
Operational CRM is mainly about customer-centric business processes like marketing, selling and services. This comprise of automations such as, Sales Force Automation, Marketing Automation and Service Automation. At TechPhant we have developers expertise in both ZOHO and Sales Force.
Based on capturing, interpreting, segregating, storing, modifying, processing and reporting customer-related data, Analytical CRM comprise of internal business-wide data such as Sales Data, Finance Data and Marketing Data.
Smooth communication and transactions among businesses is possible via collaborative CRM. Collaborative CRM employs new communication systems such as chat rooms, web forums, Voice over Internet Protocol (VoIP) and Electronic Data Interchange (EDI). At Techphant, we specialize in Sugar CRM.
