The client wanted a Mobile Device Management solution for small mobile retailers who sell smartphones on finance. These retailers needed a system to manage customer onboarding, device assignment, payment tracking, and device control from one centralized platform. We developed an MDM solution that helps retailers protect financed devices, reduce payment risk, and manage customer devices more efficiently.
A Mobile Device Management solution built for small mobile retailers that finance smartphones, helping them onboard customers, manage financed devices, track payment status, and control device access based on finance rules.
Problem Statement
The key problems we had to solve.
Problem
Business Challenge
Small mobile retailers often finance devices without having strong tools to manage payment risk or device ownership during the finance period. Manual tracking, delayed follow-ups, and lack of device-level control made it difficult to manage overdue payments, customer records, and financed inventory effectively.
Problem
User Friction
The client wanted retailers to easily register customers, assign devices, monitor payment status, and take controlled actions on financed devices when payments are delayed.
Problem
Scattered Workflow
Once a device was handed over to a customer, retailers had to depend on manual follow-ups and offline records. This increased the risk of missed payments, poor tracking, and lack of control over financed assets.
Our Solution
A practical product system designed around the client requirement.
Solution
A Mobile Device Management system designed for retail financing.
We developed an MDM platform that connects each financed device with customer and payment records, allowing retailers to monitor devices, manage finance status, and apply policy-based controls.
Device enrollment
Customer-device mapping
Payment status sync
Policy-based device actions
Key Modules
Everything retailers need to manage financed phones.
The platform includes modules for customer onboarding, device registration, payment monitoring, device control, inventory visibility, and activity history.
Retailer dashboard
Device management
Payment reminders
Activity logs
Workflow
From customer onboarding to complete finance tracking.
Retailers can onboard a customer, register the financed device, assign payment details, monitor status, send reminders, and manage device actions from a single platform.
Register customer
Enroll device
Track finance status
Manage device access
Key Benefits
What the project helped improve.
01
The solution helped mobile retailers reduce financial risk, improve customer and device tracking, automate payment follow-ups, and gain better control over financed mobile devices. It created a secure and scalable platform for retailers to manage device financing with more confidence.